Customer Service

 

Service, Warranty & Repair

Thank you for choosing Masterline and Eagle Wetsuits!
We’re committed to providing the highest quality gear and exceptional service to keep you on the water with confidence.

If you have questions about service, warranty, or repairs for your Masterline or Eagle product, please review the information below. If you’re unable to find what you need, our customer service team will be happy to assist you.


Please have your product details and proof of purchase ready when contacting us.

Returns, Repairs & Exchanges

All returns, repairs, or exchanges should be shipped to the address below.
Please include your RA# (Return Authorization Number) and any necessary contact information so we can reach you with updates.

MASTERLINE USA, INC.
700 W. Bay St.
Winter Garden, FL 34787
(407) 656-1133

Shipping Guidelines

To ensure your product arrives safely and can be processed quickly:

  • Ship items in an appropriately sized package.

  • Make sure all products are dry, clean, and properly folded to prevent damage in transit.

  • Include your RA# clearly inside the package.